For almost six years I’ve been working on digital experiences for top-tier clients including CA Technologies, Merck, Harvard, ESPN, Pegasystems and ST Microtechnologies. I recently earned my Master of Science in Human Factors in Information Design from one of the top graduate programs in the United States. I also have a Bachelor of Science in Marketing & Media arts and a minor in economics from a highly-ranked business school. I served as the President of my university’s UX Graduate Association for two years, during which I led volunteer efforts for the UX STRAT USA conference and ran a design hackathon for Boston Public Schools (which was covered by Boston’s National Public Radio station!). I have an insatiable curiosity about human behavior and how people interact with products. Throughout my career I’ve been able to synthesize the ‘how’ and ‘what’ with the ‘why,’ delivering actionable insights to designers and engineers. 

My research skills run the gamut. I’m talented in planning and conducting research at any step of the design process, and effectively communicating the results visually and orally. In my most recent position at a state-of-the-art UX consultancy, I worked with small teams on mostly lab-based validation research studies (summative and formative) and I also have experience conducting earlier-stage exploratory and discovery research. I’m confident in my methodologies but constantly seek to improve and iterate on them. In a recent study, I included a collaging activity in my in-depth interviews, and for a recent service design project I experimented with the use of emojis to provoke discussion. I’m able to approach research with a balanced perspective, trying new things while also focusing on the study goals and prioritizing an efficient path to achieving them.